Q. What sorts of numbers can I get?
A. We'll search for numbers that match whatever word, name, or phrase you want. The shorter the phrase, the more likely you are to find an available number.
Q. Can I get a number with a specific area code?
A. Yes! You can limit your search to one or more area codes that you are interested in, and we'll search just those area codes.
Q. Can I keep my current number and have calls and texts to my new number forwarded to my current number?
A. Absolutely! When purchasing your new number, select "Option 2: Forwarding Service". The cost for this is $40/year plus $0.05/minute and $0.03/text that we forward to your number.
Q. Can I just reserve a number and figure out what to do with it later?
A. You can. When purchasing your number, select "Option 1: Reserve your number". The cost is $40/year.
Q. I just want to find an awesome number and port it to my carrier to be my new number. Can I do that?
A. Yes. When purchasing your number, select "Option 3: Replace your current number", then follow the porting instructions on your dashboard. The cost is $40. Note that under this plan, you will lose your current number.
Q. What happens to my caller id?
A. It depends on your plan.
Q. What I really want is to keep my old number until my friends get used to my cool new number.
A. You want your new number to be what shows up on your caller id, and have calls to your old number forward to your new number, right? We won't kid you; it's sort of a pain, but we can help you with this. The best way is to get a new line with your carrier, then port your new number to that line. Then you can port your old number to us and we'll forward calls made to your old number to your new number. If you have a contract with your carrier, there's a good chance you'll have to pay an early termination fee unless you negotiate that otherwise up front. There's also a risk of a short service disruption on your old number. Our fee for this is $120 for the first year, $40 per year after that for as long as we hold your old number, and $0.05/minute and $0.03/text that gets forwarded from your old number to your new number. This option is available by request when you contact our customer support.
Q. Can I switch plans?
A. Changing plans is really easy. If you want to add forwarding, it costs $0.05/minute and $0.03/text for forwarded calls and texts. If you want to port your number to your carrier, there is no additional fee and once your number is ported, we will stop charging you the $40 annual fee.
Q. Will I ever lose my number?
A. A few things could happen that could cause you to lose a number that you are holding through us: